At WearItByHafsa, your satisfaction is our priority. If you are not completely happy with your purchase, we offer returns and exchanges under the following conditions:
Eligible Returns/Exchanges:
- Wrong size received
- Defective or damaged product
Time Frame:
Please contact us within 7 days of receiving your order to request a return or exchange.
Condition of Items:
Items must be unused, unwashed, and in their original condition with tags intact.
How to Return or Exchange:
- Send us a message via our contact form, email, or DM on Instagram with your order details and reason for return/exchange.
- Our team will guide you through the process.
Shipping Costs:
Return shipping is paid by the customer unless the item is defective or incorrect.
Refunds
- Refunds are processed after we receive and inspect the returned item.
- Refunds are made online to your bank account, Easypaisa, JazzCash, or original payment method.